Question 1

What is the catalog number for Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version)?

Accepted Answer

The catalog number for Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) is 12341ES96.

Question 2

What sizes are available for Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version)?

Accepted Answer

Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) is available in the following size(s): 96 Tests.

Question 3

Is Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) in stock?

Accepted Answer

Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) is currently made to order / not held in immediate stock. Contact us for lead time.

Question 4

What are the weight and dimensions of Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version)?

Accepted Answer

Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) has the following package details: 96 Tests.

Question 5

Are there any special shipping requirements for Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version)?

Accepted Answer

Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) is requires dry ice shipping.

Question 6

Where can I find the safety data sheet (SDS/MSDS) for Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version)?

Accepted Answer

The safety data sheet for Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version) is available here: https://cdn.shopify.com/s/files/1/0803/9419/1166/files/EN-12341-MSDS-HB250620.pdf?v=1752052239.

Question 7

What should I check when this product first arrives?

Accepted Answer

Inspect the package immediately for transportation damage, ice loss, leakage, or breakage. Report any issues right away with photos and your order reference; our specialists will determine whether the product is still usable or needs replacing.

Question 8

Does this cell line or biologic require a Material Transfer Agreement (MTA)?

Accepted Answer

Some products, including certain cell lines, plasmids, and tissue cultures, are subject to intellectual property terms and may require an MTA before we can ship. We’ll inform you in advance if this product requires one, and additional handling fees may apply.

Question 9

What should I do if I need to report a performance issue with a specific lot of this product?

Accepted Answer

Provide the catalogue number, product name, lot number, and your experimental results to our technical support team. They’ll investigate and, if needed, escalate to the manufacturer, provided the product was used before expiry and stored correctly.

Hieff NGS™ EvoMax RNA Library Prep Kit (dNTP) (Premix and Sealing Version)

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